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Protecting Consumers
Consumer Complaint On-Line Submission Form

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Please fill out the form below to file your complaint with our office. Please note that you must complete all the required fields in order for your complaint to be accepted. Once you submit the form, you will be able to upload electronically any additional supporting documents you may have. Please have the documents prepared before you fill out this form if you plan to attach them.

Please use the navigation buttons provided within the form if you need to go back to or skip forward to a specific page within the complaint form. Clicking the Back and Forward buttons on your browser during data entry might cause a loss of the data that you entered.

Complaint forms are public records, which are subject to the Freedom of Information Act just like other public records. If we receive a request for copies of records that include your complaint, we may be required to provide a copy of your complaint to the requestor. Information that would reveal your identity as a complainant is, however, exempt from disclosure and will be deleted from copies that we provide, allowing the requestor to read your complaint without compromising your privacy.
Your Information
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Name of seller or provider of service
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Click to add additional seller or provider's name
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Information about transaction
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Click if this is regarding a motor vehicle
Complaint Description
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Security Check
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Finish
Ref #
Thank you for submitting your complaint. This is your online reference number. Please keep it for when you upload or mail supporting documents. We strongly encourage you to send supporting documents, such as contracts, billing statements, and advertisements, to assist us with addressing your complaint. If you are not able to scan and upload them, please send them to us by U.S. mail and include your online reference number.
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
217-782-1090
1-800-243-0618 (Toll free in IL)
TTY: 1-877-844-5461
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